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CustomerWaitlist

WaitList Software App

The average business revenue increase by 20% monthly when using the software.

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POWERFUL WAITLIST FOR YOUR BUSINESS

PRODUCT

Raising the Bar

Eliminate wait time with an automated virtual waitlist, automated text messages, performance reports, and much more...

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WAIT FROM ANYWHERE

CustomerWaitlist helps you manage your customer experience with a virtual waitlist that keeps your business running smoothly,

Reduces wait time

Increases and improve the interaction before, during, and after the service

Enhances communication

Improves service for walk-ins 

A better way to shop

More Features:

✔ Simple Management

✔ Assignments

✔ Self Check-in

✔ Analytics and Reports

✔ Flexible Customization

Reservations & Appointments

✔ Tutorials

✔ Check-in kiosk

✔ ​Intelligent wait time estimation

✔ Multi-location support

Automation

✔ Appointment scheduling

✔ Merge bookings with walk-ins

✔ Analytics dashboard

✔ Resource management

✔ Instant synchronization

✔ CRM & Customer insights

✔ Export/Import guest data

✔ Real-time service reports

✔ TV monitor support 

✔ Encrypted Guest Data

✔ Global SMS coverage

✔ Survey / feedback

✔ Saved / canned responses

✔ Single-sign on (SSO/SAML)

✔ Zapier support 

✔ Integration with CRMs 

✔ GDPR and HIPAA compliant 

Text Messages 

✔ White-label design

WE EMPOWER YOU TO FOCUS ON YOUR BUSINESS

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WHAT WE ARE ABOUT

Your Business's Success

We are a small, passionate team of software engineers based in NYC. We started working together in 2018 with the goal in mind of helping businesses improve their performances and their customers' experience. 

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Our mission is to address poor customer experiences caused by long wait times for service, which leads to loss of customer's trust.

 

Limited capacity to serve customers, combined with peak demand times - results in long waits and even turning down customers, leading to losing customers to the competition.

 

CustomerWaitlist is focused on getting immediate customer service and a steady workload, which leads to happier customers, more service, and more sales. CustomerWaitlist allows you to be in complete control of your business, so you can focus on keeping your customers satisfied.

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