POWERFUL WAITLIST FOR YOUR BUSINESS
Raising the Bar
Built for Speed
Adding rate of up to 100 customers per minute. Automation functionalities to drive up the practice performance. Stress tested and performs under pressure.
Allowing your customers to book an appointment online at their convenience and your availability. Reducing reception work and manual scheduling.
Eliminate Wait Time
Communicate directly with the customers to coordinate their arrivals down to the minute of availability. Minimizing waiting time and maximizing service time.
Reservations & Appointments
Analytics and Reports
Intelligent wait time estimation
Toggle between waiting & serving Appointment scheduling
Merge bookings with walk-ins
CRM & Customer insights
Export/Import guest data
Real-time service reports
TV monitor support
Global SMS coverage
Saved / canned responses
Survey / feedback
Single-sign on (SSO/SAML)
Integration with CRMs
GDPR and HIPAA compliant
Encrypted guest data
WE EMPOWER YOU TO FOCUS ON YOUR BUSINESS
WHAT WE ARE ABOUT
Your Business's Success
We are a small, passionate team of software engineers based in NYC. We started working together in 2018 with the goal in mind of helping businesses improve their performances and their customers' experience.
Our mission is to address poor customer experiences caused by long wait times for service, which leads to loss of customers' trust.
Limited capacity to serve customers, combined with peak demand times - results in long waits and even turning down customers, leading to losing customers to the competition.
LineupAppQ is focused on getting immediate customer service and a steady workload, which leads to happier customers, more service, and more sales. LineupAppQ keeps you in control of your business and focused on keeping your customers happy.
96% OF CUSTOMER SATISFACTION
The Proof is in the Pudding
You have become an integral part of our dental office!
I have tons of patients arriving and without LineupAppQ, the check-in process becomes a huge problem for us and delays all appointments
Oscar - Antonio Dental
Both of our locations primarily use the integrated pagers option. It is super helpful to have the ability to use text if we run out of pagers.
Thanks for always being so helpful and responsive.
Terri-Anne - Polk County
I recommend LineupAppQ to office managers all the time. Their customer service is above and beyond what we expected. They get what it's like to serve our customers and keep the customers happy.
Angie Smith - Okaloosa County
HOW IT WORKS
Easily add and manage customers waiting for service, set wait times and notifying them with updates on their reservation.
Send messages to your customers to update them on their reservation, with instant messaging to their phone or pagers.
Increase your efficiency, profitability, and track your rush hours by checking your reports.
CHOOSE THE PRICE THAT SUITS YOU
PRICING AND PLANS
Online Appointments. Pagers Integration. Online Self-Booking. Customizable Fields. Check-In Kiosk.
1000 Text Monthly
1 Contributor (Add/Notify/Serve)
5000 Text Monthly
Everything in Silver
Text as Voice
10,000 Text Monthly
Everything in Gold
I NEED TO GIVE MY EMPLOYEES ACCESS TO USE THE WAITLIST. DO YOU SUPPORT COLLABURATION?
LineupAppQ offers three different ways for your business to collaborate around the waitlist. First, you have unlimited users access to the same waitlist from different devices using the same email and password to log in. The second way is to share limited access with your colleagues by linking an additional account into your waitlist - we call that "Contributors", and the number of contributors you can add to your waitlist is limited by the subscription you purchase. The contributors are able to add, delete, and serve customers. They are not able to change the settings, subscriptions, or view reports. The third way to collaborate is a view-only mode. We offer unlimited use of a website snippet that you can embed in your internal or external website. The website will display the customers waiting to be served, and update every five seconds. You can adjust the information visible, of the customers, on the website.
DO YOU OFFER A SELF-BOOKING OPTION FOR THE CUSTOMERS TO BOOK WITHOUT CALLING IN?
Yes! We have developed a website snippet for you to embed in your website. When you send a confirmation or a follow-up reminder, add a link to your website page with our snippet. The customers will book an appointment at the time and date which is available for you. You can automate a text message notice confirming the booking as well as messages reminding of the booking a day and an hour prior.
CAN I USE THIS SOLUTION FOR SURVEYS AND FOLLOW UPS
Yes! For the customers that shared their phone number with you, you can set up an automated text message to redirect to any survey or just delight your customers with a heartwarming message that will leave a good memory of your business.
+1 (973) 318-3900