WaitList Software App
LineupAppQ

High-performance waitlist for your business

Accept walk-ins AND scheduled

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POWERFUL WAITLIST FOR YOUR BUSINESS

 

FEATURES

Raising the Bar

Image by Markus Winkler
Image by Samantha Borges
Woman Texting

HIGH-PERFORMANCE WAITLIST

Built for Speed

Adding rate of up to 100 customers per minute. Automation functionalities to drive up the practice performance. Stress tested and performs under pressure.

ONLINE SCHEDULING

Completely Streamlined

Allowing your customers to book an appointment online at their convenience and your availability. Reducing reception work and manual scheduling. 

2-WAY MESSAGING

Eliminate Wait Time

Communicate directly with the customers to coordinate their arrivals down to the minute of availability. Minimizing waiting time and maximizing service time. 

​Waitlist

Reservations & Appointments

Assignments

Self Check-in

Analytics and Reports

Flexible Customization

Simple Management

Tutorials

​Intelligent wait time estimation 

Check-in kiosk 

Multi-location support 

Toggle between waiting & serving Appointment scheduling

Merge bookings with walk-ins

Analytics dashboard

Resource management

Instant synchronization

CRM & Customer insights

Export/Import guest data

Real-time service reports

TV monitor support 

Message personalization 

2-way messaging 

Global SMS coverage 

Saved / canned responses 

Survey / feedback

Single-sign on (SSO/SAML)

Zapier support 

Integration with CRMs 

GDPR and HIPAA compliant 

Encrypted guest data 

White-label design

WE EMPOWER YOU TO FOCUS ON YOUR BUSINESS

 

WHAT WE ARE ABOUT

Your Business's Success

We are a small, passionate team of software engineers based in NYC. We started working together in 2018 with the goal in mind of helping businesses improve their performances and their customers' experience. 

Our mission is to address poor customer experiences caused by long wait times for service, which leads to loss of customers' trust.

 

Limited capacity to serve customers, combined with peak demand times - results in long waits and even turning down customers, leading to losing customers to the competition.

 

LineupAppQ is focused on getting immediate customer service and a steady workload, which leads to happier customers, more service, and more sales. LineupAppQ keeps you in control of your business and focused on keeping your customers happy.

Successful Work Team

96% OF CUSTOMER SATISFACTION

 

OUR REVIEWS

The Proof is in the Pudding

You have become an integral part of our dental office!

 

I have tons of patients arriving and without LineupAppQ, the check-in process becomes a huge problem for us and delays all appointments 

Thank you!

Oscar - Antonio Dental

Both of our locations primarily use the integrated pagers option. It is super helpful to have the ability to use text if we run out of pagers.


Thanks for always being so helpful and responsive.

Terri-Anne - Polk County

I recommend LineupAppQ to office managers all the time. Their customer service is above and beyond what we expected. They get what it's like to serve our customers and keep the customers happy.

Angie Smith - Okaloosa County 

HOW IT WORKS

 

ADD

Easily add and manage customers waiting for service, set wait times and notifying them with updates on their reservation.

NOTIFY

Send messages to your customers to update them on their reservation, with instant messaging to their phone or pagers.

ANALYZE

Increase your efficiency, profitability, and track your rush hours by checking your reports.

CHOOSE THE PRICE THAT SUITS YOU

 

PRICING AND PLANS

All Plans 

Online Appointments. Pagers Integration. Online Self-Booking. Customizable Fields. Check-In Kiosk. 

BRONZE

Free

100 Text Free

SILVER

$9.99
/month

1000 Text Monthly
1 Contributor (Add/Notify/Serve)

Performance Reports

Pagers Integration

GOLD

$49.99
/month

5000 Text Monthly
5 Contributors

Everything in Silver 

Automated Messages
Two-way Text

Text as Voice

TITANIUM

$99.99

/month

10,000 Text Monthly

10 Contributors

Everything in Gold

Zappier/Integromat

DIAMOND

$499.99

/month

25,000 Text Monthly

25 Contributors

Everything in Titanium

Sales Projections

Business Insights

 

FAQ

Get Informed

I NEED TO GIVE MY EMPLOYEES ACCESS TO USE THE WAITLIST. DO YOU SUPPORT COLLABURATION?

LineupAppQ offers three different ways for your business to collaborate around the waitlist. First, you have unlimited users access to the same waitlist from different devices using the same email and password to log in. The second way is to share limited access with your colleagues by linking an additional account into your waitlist - we call that "Contributors", and the number of contributors you can add to your waitlist is limited by the subscription you purchase. The contributors are able to add, delete, and serve customers. They are not able to change the settings, subscriptions, or view reports. The third way to collaborate is a view-only mode. We offer unlimited use of a website snippet that you can embed in your internal or external website. The website will display the customers waiting to be served, and update every five seconds. You can adjust the information visible, of the customers, on the website. 

DO YOU OFFER A SELF-BOOKING OPTION FOR THE CUSTOMERS TO BOOK WITHOUT CALLING IN? 

Yes! We have developed a website snippet for you to embed in your website. When you send a confirmation or a follow-up reminder, add a link to your website page with our snippet. The customers will book an appointment at the time and date which is available for you. You can automate a text message notice confirming the booking as well as messages reminding of the booking a day and an hour prior. 

CAN I USE THIS SOLUTION FOR SURVEYS AND FOLLOW UPS

Yes! For the customers that shared their phone number with you, you can set up an automated text message to redirect to any survey or just delight your customers with a heartwarming message that will leave a good memory of your business. 

CONTACT US

+1 (973) 318-3900

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